ExpertSupport.
Have a question or need help setting up your backup? An analyst is ready to assist you.
Support hours are 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m. on business days.
Remote access.
Our analysts use the tools below to provide support through remote access.
Utilities
Below are some utilities available for download.
Support tickets
As part of our ongoing improvements, support is now available in the customer portal. Open a ticket and we will get back to you.
Open a ticket